FREQUENTLY ASKED QUESTIONS
WHAT IS THE DIFFERENCE BETWEEN LUXE & CLASSIC WEFT EXTENSIONS?
The Luxe weft is noticeably thinner than a Classic Machine Weft in the seam of the weft. The Luxe weft has no return hair in the roots which is great for people who find Machine wefts itchy in the roots. Unlike hand tied wefts, Luxe Wefts can be cut at the seam without unraveling.
Luxe is a great option for clients with finer hair who cant hide the density of a machine weft.
CHASE & CO SUPPORT HOURS
Chase & Co support is available Tuesday - Friday 9-5 - ACDT
You can reach us via;
Email - hello@chaseandcohairextensions.com
Instagram - @chaseandco_hairextensions
WHAT ARE THE PAYMENT OPTIONS?
We currently accept payments through all major Credit/Debit Cards and PayPal.
WHERE DO YOU SHIP?
We currently ship Australia Wide.
SHIPPING TIMES
HOW MUCH IS SHIPPING?
All orders over $150 recieve Free Express shipping
Express Shipping - Estimated delivery time - 1-3 Business days
Standard Shipping - Estimated delivery time - 3 -10 Business days
HOW SOON WILL MY ORDER BE POSTED?
If your order is made and payment received before 1pm, your order will be sent the same day.
No items will be dispatched on Saturday, Sunday or Public holidays.
During peak times and holiday seasons , shipping times may vary
PLEASE NOTE - COVID MAY DISRUPT DELIVERY TIMES